AI isn't working (switched off or out of credits)
Check what’s happening
Section titled “Check what’s happening”An owner or administrator can open Settings → More → AI usage to see how much of the allowance is used and by whom. If it says AysOps AI is off, AI is switched off for your company: there is no allowance to use until the owner turns it back on under Add-ons.
The free AI trial ended
Section titled “The free AI trial ended”The trial lasts 30 days from first use or 2,000 credits, whichever comes first. Then AysOps AI switches itself off and you’re told why. To keep using it, the account owner turns it back on under Add-ons; from then on it’s billed with your plan. Anyone else can press Request on the AysOps AI card to let the owner know. See AysOps AI.
The allowance is used up
Section titled “The allowance is used up”Everyone shares one allowance per billing period. When it runs out, AI features stop until the next period, or until the account owner adds an AI Boost under Add-ons → Extra Capacity: Storage and AI (available once your paid AI subscription has started).
Everything else still works
Section titled “Everything else still works”When AI is off you can still do everything by hand: type the expense in yourself, enter the odometer reading, and so on.
Make your allowance go further
Section titled “Make your allowance go further”Photos use the most credits. A scanned document costs about a third of the same receipt as a photo.
Your complimentary AI credits have been used up: the message says so. Turn on AysOps AI under Add-ons to keep using it.